Twelve calls an hour. One sheet.

Triage Intake is a free, no-login printable for HVAC dispatchers working a call surge. The page is laid out in four priority bands — critical, urgent, same-day, and routine — so you write each caller into the band that fits and the order takes care of itself. Each caller block captures name, phone, address, what they said, and caller-reported observation checkboxes (no heat, no cool, elderly, vulnerable, storm damage, existing customer). It is a worksheet to help you organize calls, not a medical, safety, or diagnostic tool — use your own judgment and dispatch accordingly. Fill it in your browser and print.